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2nd anniversary celebration!
worldwide shipping
Estimated delivery time 14 days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please note before placing an order
This dress is a new product just released this year. It has a retro washing style and is looser to wear. Please pay attention to browse the size information table before placing an order, and place an order with reference to the size. If you have any questions when choosing a size, you can send me a message, and I will reply to you as soon as I see it.
Our Service
Q:Wholesale and drop shipping are both welcomed?
We support customization, if you have clothes you want to customize, you can tell us the style and pattern, and we will customize it according to your wishes. More discounts available for multiple wholesales
Q:When can I expect my orders to be shipped?
We will ship your order within 72 hours according to the payment time. Thanks for your patience and support.We use high-quality logistics, which has the advantages of fast speed, good service, and safety. Please refer to the ''Estimated Delivery Time'' on the purchase interface for the delivery time. We promise to arrive before this time. Based on past experience, the actual delivery time will be much earlier than the estimated delivery time.
Due to increased demand, please allow 2-3 business days for your order to be processed. We are pleased to offer shipping to the following destinations with the estimated delivery times: - United States: 7-13 days - Canada: 7-13 days - United Kingdom: 5-9 days - France: 5-9 days - Germany: 5-9 days.
Please be aware that unexpected delays can occur due to circumstances beyond our control. Should you experience any delay, we encourage you to reach out to our customer support team, who are ready and eager to assist you.
If you accidentally ordered the incorrect item, please email us at your earliest convenience at `eelllqq@outlook.com`. Our team swiftly processes orders to ensure quick delivery, which means we are unable to make changes once an order is finalized and prepared for shipping.
If you realize the shipping address provided during your order is incorrect, prompt action is necessary to ensure the safe and accurate delivery of your package. Incorrect shipping information can cause significant delays. Please take the following immediate steps to correct your shipping address:.
1. **Contact Us Immediately**: Email us at `eelllqq@outlook.com` without delay. 2. **Provide Required Details**: In your email, please include your order number, the full name associated with the order, and the accurate, complete shipping address. 3. **Wait for Confirmation**: Our team will promptly update your order with the correct shipping details. You will receive a confirmation email once this update is successfully completed. In cases where packages are returned to us due to an invalid or incomplete address, we can arrange for reshipment. Please be aware that a new shipping fee will be applied.
1. **Changes to Your Order**: Once your order is shipped, we cannot modify it. This means we cannot change the delivery address, shipping method, or item(s) within the order. 2. **Verify Your Shipping Address**: Please verify that your shipping address is correct prior to completing checkout. We do not replace or refund orders that are unable to be delivered due to incorrect or incomplete addresses. 3. **Lost, Stolen, or Missing Packages**: Once your order is shipped, we no longer have control over the delivery. If you believe your package is lost, stolen, or missing, we recommend opening a claim with the shipping courier. 4. **Refunds**: We do not issue refunds for orders that are scanned as "Delivered." If your tracking information shows that your package was delivered but you have not received it, we suggest contacting your local post office and opening a claim. 5. **Tracking Numbers**: Tracking numbers can be found within your shipping confirmation email, which is sent to the email address used to place the order. Tracking numbers may take up to 48 hours to validate. 6. **Return Shipping Cost**: In the event you need to make a return, we do not cover return shipping costs. However, we will issue a return label, and the cost will be deducted from your refund. 7. **Our Fulfillment Centers**: Orders may ship from our domestic fulfillment center or from our international shipping facility depending on current stock availability.
If the item doesn't met your expectations, youre welcome to retum itwithin 14 days for a complete refund. Pleae note, Yonko Empire does not provide prepaid return label.
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